What our clients think...
TEAM DEVELOPMENT COURSES
To organise all nine partners with very differing views into a constructive and cohesive way forward takes some doing!
Gaynor Dickens, Partner, Graham Evans & Partners (Law Firm)
A beneficial and helpful day. I most enjoyed being challenged and made to reflect on self. I felt able to be honest and talk about issues that concerned me without feeling judged.
Ceri Davies, Adult Protection Co-ordinator and Manager, PoVA (Protection of Vulnerable Adults), Social Services, Newport City Council
The team development sessions we have had with ECF have been critical in improving the confidence and effectiveness of our team. Our needs are met in every session, and by quickly making the team comfortable Emma Falkner creates a space where we are able to explore individuals' development and the broader role of the team in providing a service of excellence for young people.
Louise Cook, Head of Services for Young People, Rhondda Cynon Taff County Council
I would highly recommend Emma for team building and facilitative work. She relates particularly well to Health Care staff as she is able to communicate a great deal of empathy to staff who have faced personal and service challenges. Emma has helped a large number of staff in my organisation to recover their confidence after a very difficult service reorganisation. She very quickly helped staff to come to terms with the painful loss of their previous roles and provided the expert facilitation which has helped the new teams to embrace new opportunities.
Frances Jones, Head of Midwifery, The Aneurin Bevan Trust
I went to ecf because I wanted a bespoke management training course for our organisation, and it’s been brilliant. The agenda for each session is directed by us; within that, Emma sets activities and exercises for the team to complete, and uses her vast understanding of team development to draw out insights into our interactions. It’s really made us gel as a team and develop a common understanding of what we do; it’s been very successful.
Caroline Phipps, Director, Drugaid
Emma’s skills as a team development facilitator are second to none. She is very focused on getting to the nub of the issue, on challenging the team to address the issue in a positive way, and about identifying very specific outcomes from each sessions, so that the team comes away feeling very clear about how to progress. I don’t think I’ve ever come across a better facilitator; she really is first class.
Nick Skinner, Team Manager, Adult and Disability Services, Rhondda Cynon Taff
Working with ecf has definitely been beneficial. It’s galvanised the team to think more positively around issues and to approach work as a team in a more considered way. People are more relaxed in their own skins now, and want to take on more responsibility, which has meant that I can pull back as a result.
Nick Skinner, Team Manager, Adult and Disability Services, Rhondda Cynon Taff
Emma is very approachable and engaging, our team feel comfortable and relaxed around her, and are willing to share their issues and concerns openly. The sessions are highly interactive with a good balance between hard and soft activities, theories and technique.
Sian Jones, Project Manager, Action for Children, Rhondda Cynon Taff