More from our clients
FACILITATION
Thank you for doing such a superb job with our participants.
Lyndsay Short, Deputy Director / East Midlands Leadership Academy, University of Nottingham Innovation Park (UNIP)
I would like to formally endorse the quality of work delivered by Emma Falkner from ECF, to support the establishment and development of multi-agency substance misuse planning boards at a strategic level in South Wales. I would have no hesitation in contracting her services again.
Conrad Eydmann, Substance Misuse Regional Advisor (S Wales), Welsh Government
We engaged ECF's services to implement Action Learning Sets within the context of an innovative pilot programme, 'buddying' medical and management trainees together. For many of these trainees, this was an introduction to a very novel technique but was successful in enabling individuals coming from different perspectives to discuss and problem-solve common healthcare issues together. It was a pleasure to work with Emma and her team, as they have been reliable and enthusiastic throughout.
Mr Piyush Durani, Clinical Leadership Fellow, NHS East Midlands Strategic Health Authority
ACTION LEARNING TRAINING
ECF's approach has been both professional and enthusiastic. The sessions have targetted the scope for increased efficiency and savings. All the feedback from staff to date has been very positive in terms of potential outcomes but also in relation to the quality of the training received.
Phil Mason, Head of Planning and Regeneration, Cornwall Council
I really got a lot from the course - feel I know much more about what went 'wrong' when I've facilitated before. But as importantly (and unexpectedly) I got so much from presenting as well - thanks to the environment you created and the help from the people in the set. It's led to a fundamental shift in my thinking. It's moved me from being enthusiastic about action learning to sharing some of your passion for it - for the first time I can see what a fundamental difference it can make. Thank you so much
Mark Robertson, Diamond Facilitation
I very much enjoyed the day. It really helped me to understand better how I can understand someone and help them to change. The techniques you showed us go against our instincts to interject. Listening is a gift I think! I thought the day was spot on and I would not change a thing."
Ian Smart, Director, Alexander-ecc
Its impressive how focused and confident the group can be in addressing problems - however big or small”
Jan Stanton, Action for Children